Question 1

Is it ZappyOne or Zappy One?

Accepted Answer

The name is ZappyOne, one word. If you searched for Zappy One, Zappy1 or Zappyone, you are in the right place: the website is zappyone.com and the app is ZappyOne on Google Play.

Question 2

What is ZappyOne?

Accepted Answer

ZappyOne (zappyone.com) is an Indian home services platform. You book on the website or the ZappyOne app, see a fixed price first, and a verified professional or ZappyOne staff member comes to your door with live tracking.

Question 3

Which cities does ZappyOne serve?

Accepted Answer

ZappyOne is live in Hyderabad, Telangana, and is launching city by city across India. Enter your address in the app or on zappyone.com to see what is available at your location, or open your city page at zappyone.com/in to be notified when we launch there.

Question 4

Are ZappyOne professionals verified?

Accepted Answer

Yes. Every professional completes an ID check and is approved separately for each service before they can take jobs. Family Assist work is done only by ZappyOne's own salaried staff.

Question 5

How do I pay?

Accepted Answer

You see the price before booking and pay after the service, in cash or online by UPI or card. For shopping and medicine errands you pay the shop bill at actual cost, shown separately from the service fee.